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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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brittany steele

March 19, 2024

5  out of  5 rating by brittany steele
"I have the best agent, Jessica Knight she’s amazing she helped with everything. She makes sure I understand my contracts and different changes to it."
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Robbie Joyner

March 15, 2024

5  out of  5 rating by Robbie Joyner
"I called concerned monthly statement. I was given prompt and personalized service. Thank you!!!"
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Hollis Dorrough

March 4, 2024

5  out of  5 rating by Hollis Dorrough
"It was wonderful as always"
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angela espinosa

March 4, 2024

5  out of  5 rating by angela espinosa
"It was a pleasure working with Deja Coolidge. Her professional demeanor is exceptional. She is very patient with me as it took me close to 6 months to finally get life insurance with a sibling. Thank you Jessica for hiring knowledgeable agents."
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Mel Mathew

January 5, 2024

2  out of  5 rating by Mel Mathew
"along w/ my family, i've been a customer w/ agency for many years. the person whose name lies in company name is awesome, very knowledgable and quite informative esp via phone, especially if you're like me and have dumb questions. however i definitely can't say the same for their other agents unfortunately. over the past 3 years or so, i've encountered extremely bad attitudes from the other agents (unclear whether this reflects increased turnover or that there are many agents), ones who are poor w/ follow up of important info (or others who hammer call about irrelevant things), and most recently emails from them that are devoid of accurate information and are nearly impossible to follow as the English used and sentence construction and composition are so very poor. are there really. no other competent workers around any more? as a StateFarm customer, really unfortunate when rather than being able to focus on the elements of ones insurance policy, one has to struggle to get ahold of an agent who is competent and kind and be instead fearful of developing a headache from trying to decipher extremely nonsensical emails (in this case, rather than being humble and simply correcting said errors, agent became defensive and polluted my inbox w/ more missives full of misspelled gibberish - i finally had to block her, which is a first, whew!). in essence, the quality of the agents affiliated w/ this site has gone down significantly- so unless you are able to reach Jessica herself who is ofc very busy, definitely, definitely beware !!!"
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Cassie Miller

August 30, 2023

5  out of  5 rating by Cassie Miller
"Jessica and her team are always there when you need something and respond incredibly quick! Makes dealing with insurance easy."
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Tramel Gearon

June 15, 2023

5  out of  5 rating by Tramel Gearon
"This branch helps out a lot with making claims quick and easy. I’ve had the hassle of waiting months to get my car back but State Farm with Jessica Knight has to be the most reliable insurance I’ve been with. If you’re having issues with current provider and are thinking of switching, I’d strongly encourage this branch specifically."
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Abraham abdallah

February 21, 2023

1  out of  5 rating by Abraham abdallah
"Completely incompetent. They can't send you reminders, emails, text alerts. But the second payment is late, they're on top of it. Then trying to pay it on the app, they have the amount listed. But no vehicle info, no account number. But they're happy to take your money."
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WeAll Matters

February 17, 2023

5  out of  5 rating by WeAll Matters
"Professional and Caring service always!!"
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David Pietrucha

February 14, 2023

5  out of  5 rating by David Pietrucha
"Jessica is very friendly and easy to work with."
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joevikki Moscato

February 7, 2023

5  out of  5 rating by joevikki Moscato
"Wonderful employer and agent that ensures her clients needs are always met ! I had never had state farm insurance before working there and now won't ever switch again. After going threw A car jacking my agent walked me threw the whole scary process with compassion. Definitely worth A few extra dollars compared to other insurance companies. ]"
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alfonso johnson

February 1, 2023

5  out of  5 rating by alfonso johnson
"Great Service they are 5 stars to me..."
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Anetta Zietek

January 27, 2023

5  out of  5 rating by Anetta Zietek
"Been with Jessica for over 10 years. She’s handled everything from car insurance to home insurance, life policies and so much more. For the amount of policies I have and the $$ that I pay; I am beyond happy and satisfied."
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Jason Hansen

January 2, 2023

1  out of  5 rating by Jason Hansen
"Jessica Knight is literally the rudest woman I’ve ever spoken to over the phone. If you’re looking for someone to shower their misery all over you, then Ms. Knight can provide you this luxury. Shes rude, unprofessional and not very intelligent. She’s perfect for downtown Chicago and the winds of Lake Michigan . #dryskin #crime"
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Patrick Bullard

September 19, 2022

5  out of  5 rating by Patrick Bullard
"Great service"
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Julnar Shelby-Brown

September 9, 2022

5  out of  5 rating by Julnar Shelby-Brown
"AMAZING CUSTOMER SERVICE! FULLY KNOWLEDGEABLE ON ALL SERVICES PROVIDED AND IF THEY MEET MY NEEDS! I can not be happier with my experience with Jessica. She had an actual conversation with me about what I want and need for my family; then she explained what State Farm offered that fit MY NEEDS and WANTS. 10 OUT OF 10 experience!! SHE LITERALLY SAVED ME HUNDREDS OF DOLLARS!"
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Chardell Salvant

August 25, 2022

5  out of  5 rating by Chardell Salvant
"Have been with State Farm for over 30 years, they have always taken good care of my family."
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Arnold Weddington

June 21, 2022

5  out of  5 rating by Arnold Weddington
"Excellent services and great rates, they go over everything with you and make sure you understand what you are getting."
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Angela Adams

March 3, 2022

5  out of  5 rating by Angela Adams
"I’m very happy with Jessica, all I have to do is give her a call and explain the issue and she takes care of any issues that you have."
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kendel tesdall

February 11, 2022

5  out of  5 rating by kendel tesdall
"Very knowledgeable and with having other agents in the past, nothing compares to this office!!"
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Mark Fornino

January 26, 2022

5  out of  5 rating by Mark Fornino
"By far the best Insurance company I've ever been with, especially the ladies at this office. They are always pleasant to work with. I've been with them for years. If there would ever be any place to recommend to someone, I always point them in this direction. Also, some of the best rates I've seen with the same coverage."
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Prozilla 666 TRIGGERED

January 6, 2022

5  out of  5 rating by Prozilla 666 TRIGGERED
"Jessica and the people at this location are the best in the business. Ive had other insurance companies and none of them treat you like this place will. They are helpful and easy to deal with, always able to answer your questions and help you out. I would recommend this branch over any other branch."
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latesha harris

January 3, 2022

5  out of  5 rating by latesha harris
"Reply in a timely manner. Make accommodations for you when needed. Friendly staff."
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Karen Godla

November 16, 2021

5  out of  5 rating by Karen Godla
"Always pleasant service. Very helpful in taking good care of my insurance needs,"
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Helen Cuprisin

August 25, 2021

5  out of  5 rating by Helen Cuprisin
"After dealing with my husband's cousin at Farmers, I said we need to go to State Farm for home and auto insurance. What a difference! Jessica Knight and her staff have been exemplary! Always available to help answer questions, provide information, etc. I am very pleased with all that they do."