State Farm® Insurance Agent Jessica Knight

"Jessica Knight and team at State Farm have been very helpful getting me a great deal with auto insurance for 2 cars. They have been informative and polite answering my many questions. Now I have bundled all my services auto, renters and life insurance"

"We were a group of 4 for a household n wanted to get one insurance for all, they were affordable plus quick to come up with changes to alter the policy coverages to our liking. Overall we had a great service n would recommend it to anyone who is international or not from around here to get better rates. Nayeli was the one who facilitated all this big thanks to her in completing the process quickly and understanding our needs for the renters insurance."

"Great agents they work with you and respond quick..."

"Nayeli was so very helpful with all of my questions! Even walked me through how to transfer and end services correctly! So easy and quick!"

"I enjoyed the friendliness of Maylie and the down to earth way she handled my car and home insurance."

"The agent was very friendly and helpful."

"I was in the process of renewing my six month automobile insurance combined with my renters. The company I was with had a huge increase. So I went through a broker and started comparing rates. State Farm came in $500 a year less with the identical coverage. Also $100 less on my renters insurance. The people that I dealt with were wonderful, courteous, helpful, and very knowledgeable. I highly recommend State Farm Insurance."

"Jessica knight was the most unprofessional incompetent agent I have dealt with in the 20 years I have had State Farm. A car was added to our policy and a car accident occurred 5 months later. When looking too see when I can get my rental, claims informed me rental insurance was not added to the policy. After fighting with claims for two weeks, and getting no help from the office I got my rental because I found an email I sent to Jessica knight her self stating” I have called multiple times please add this vehicle (insert vin here) to this policy. Jessica knight for a few days prior in her words would say this is not our problem you never asked for rental and would deny helping me in any regard. After digging through my email I finally had proof in writing to show the office dropped the ball, my rental was assigned by enterprise less than 30 minutes later. I have now switched to the Orland park office where my agent Megan is now going above and beyond and handling communications with my claim and getting everything squared away. If you want to deal with being sent to voicemails days on end, receiving no contact or response, and doing the agents job, Jessica knight is the perfect agent for you!"

"Jessica is super helpful and we finish insurance enrollment very efficiently"

"Everybody here is wonderful, especially Brenda!"

"along w/ my family, i've been a customer w/ agency for many years. the person whose name lies in company name is awesome, very knowledgable and quite informative esp via phone, especially if you're like me and have dumb questions. however i definitely can't say the same for their other agents unfortunately. over the past 3 years or so, i've encountered extremely bad attitudes from the other agents (unclear whether this reflects increased turnover or that there are many agents), ones who are poor w/ follow up of important info (or others who hammer call about irrelevant things), and most recently emails from them that are devoid of accurate information and are nearly impossible to follow as the English used and sentence construction and composition are so very poor. are there really. no other competent workers around any more? as a StateFarm customer, really unfortunate when rather than being able to focus on the elements of ones insurance policy, one has to struggle to get ahold of an agent who is competent and kind and be instead fearful of developing a headache from trying to decipher extremely nonsensical emails (in this case, rather than being humble and simply correcting said errors, agent became defensive and polluted my inbox w/ more missives full of misspelled gibberish - i finally had to block her, which is a first, whew!). in essence, the quality of the agents affiliated w/ this site has gone down significantly- so unless you are able to reach Jessica herself who is ofc very busy, definitely, definitely beware !!! 12/2025 update: JKnight herself has sunk to the subpar levels of the staff she oversees- horrible to try and get ahold of, her emails if you happen to receive one in a timely fashion are lacking in any useful info (she flatly refuses to answer any pertinent q's- beyond unprofessional and immature and passive aggressive), and she is the ONLY statefarm employee who showed absolutely no sympathy/empathy whatsoever when i had my first car accident recently. definitely fits the stereotype of what we've all been told about insurance agents- def one of the ones ONLY interested in signing you up for expensive policies (she "recommends not using" the policies (?) you've been paying for even if you need them and even if you've never needed their help by God's grace over 10+ years, because her company will punish you for it, how reassuring) and does not care an iota when things go wrong with you home-, car-, or health-wise. horrible, horrible experience esp in the last 3yrs, would not recommend her to anyone. there are PLENTY of agents out there, no need to stick w/ someone who has clearly become bitter and jaded and could care less. based on others' reviews incl on Yelp (esp women!!!), i am clearly not the only one who has had similarly terrible experience w/ this character! ick."

"I need physical copies to put in my glove box it’s easier for me to access from the glove box"

"The staff there was very helpful and made my experience very enjoyable"

"Completely incompetent. They can't send you reminders, emails, text alerts. But the second payment is late, they're on top of it. Then trying to pay it on the app, they have the amount listed. But no vehicle info, no account number. But they're happy to take your money.... here we are again, few years later, she has all her BFF give her positive reviews. My experience as a customer over 5 yrs no claims, without my knowledge or attempts to communicate with me, she just randomly raises my home insurance by 500 dollars. Don't worry, my mortgage company notifed me. Her answer is..let's review your policy, yeah, nothing has changed, but she sure is interested in trying to sell me something else. I've emailed her several times and told her nothing has changed, still no reply. Only payment reminders work now."

"Recently started working with this State Farm team and couldn't be happier with their level of service and attention. And there savings doesn't hurt either. Glad to be working with them."

"Great Agent & Staff !! Wouldn't use anyone else!@"

"State Farm is a nice insurance place to go they are understanding they will work with you on all levels in I’m thankful"

"Really love this office! They have always been friendly and helpful with all my needs from home, rental insurance plus vehicle insurance and life insurance. They always made sure I completed everything that was needed on any type policy. Never had an insurance agent office like this before!"

"BEST INSURANCE EVER, EL MEJOR SEGURO QUE HAY. LO RECOMIENDO I HIGHLY RECOMMEND STAT FARM INSURANCE."

"Great knowledge of the company."

"Jessica rocks ✨"

"I’ve had State Farm for over 25 years. Every time I’ve ever had a claim or question, they’ve been quick to help out or address my needs."

"Jessica was so patient with me. She was able to get me more insurance for less $ than I was paying the general. I am a very satisfied customer."

"Jessica was amazing! She got me the best rate with a great premium on my renters insurance. The staff is very friendly and great people to work with. Highly recommend!"

"I highly recommend going through this location to get a quote on anything. I have worked with Jessica Knight in the past and she is always making sure to answer any questions I have throughout my policy period. Brenda Garcia was also extremely helpful for my policy renewal on a new vehicle. Customer service was amazing!"